Welcome to Fesheni Africa. By accessing and using our website (www.fesheni.africa) and related services, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully before using our Fesheni Africa. If you do not agree with any part of these terms, please do not use our services.

Privacy Policy:

Please refer to our Privacy Policy to understand how we collect, use, and protect your personal information.

Payments:

• We accept various payment methods, including credit/debit cards and mobile money. By making a purchase Fesheni Africa, you agree to provide accurate payment information and authorize us to charge your selected payment method.
• All payments are processed securely, and we do not store your payment information on our servers.

Return Policy:

We want you to be satisfied with your purchase. If you’re not entirely happy with your order, you may be eligible for a return or exchange. Please refer to our Return Policy for detailed instructions and conditions.

• Items must be returned in their original condition, with all tags and packaging intact.
• Items must not be more than two days with the client

Deliveries:

Our commitment is to ensure timely delivery of your order. For local retail deliveries, please expect them on Tuesdays and Fridays, although delivery times may vary based on your location and chosen shipping method at checkout.

• Customized products will be delivered within 2 weeks from the order placement, plus additional shipping days.
• International deliveries typically take 5 days, and for customized products, please allow two weeks plus the 5-day shipping period.

Please note that these delivery dates are estimated and subject to change due to factors beyond our control. Your satisfaction remains our top priority.

Copyright and Trademarks:

All content on Fesheni Africa, including images, text, logos, and designs, is protected by copyright and other intellectual property laws. You may not use or reproduce any content without our explicit permission.

Prohibited Activities:

You agree not to use on Fesheni Africa for any illegal or unauthorized purpose, including but not limited to spam, harassment, or any actions that violate these terms.

Changes and Amendments:

We reserve the right to modify or update these terms at any time without prior notice. It is your responsibility to review these terms regularly.

Governing Law:

These terms are governed by the laws of Kenya. Any disputes arising from or related to these terms and your use of Fesheni Africa will be subject to the exclusive jurisdiction of the courts of the government of Kenya

By using Fesheni Africa, you acknowledge that you have read, understood, and agreed to these terms and conditions.

Last Updated: 08.24.2023